We are looking for a talented Account Manager to join our exciting and growing team in Chester. The successful candidate will be the main point of contact for a portfolio of key clients engaged in our integrated marketing campaigns.
Position Type: Permanent
Department: Client Services
Salary: Up to £25,000 – (dependent on experience)
Job Description: Digital Account Manager
You will be responsible for the day-to-day relationship with the client, ensuring deadlines are met and clients are kept up to date, involved with the ongoing strategy of the campaigns and proactively helping grow the accounts with the full support of the rest of Inside Online.
This is a hands on role which will involve working closely with other members of the management team. A strong focus on Project Management is also preferable as the role will involve working across multiple channels and disciplines such as Paid Media, SEO, Content Marketing and CRO.
You will need to able to quickly understand a client’s business and needs, and be able to manage several accounts at any one time. You will be client facing, so we are looking for an individual who has excellent client-handling and relationship building skills.
The ideal candidate will preferably have at least 3 years experience in a similar position at an agency and have experience with dealing with multiple clients across digital sectors. This is a forward-thinking agency with room for personal and professional growth.
- Act as the primary point of contact across a portfolio of high-value clients
- Develop and maintain close, productive relationships with client contacts
- Efficient project management of several clients at one time
- Attending and presenting at monthly meetings or conference calls with clients
- Liaising with internal Paid Media, SEO and Content specialists and stakeholders to ensure client briefs are delivered on time and on budget
- Assisting in ongoing strategy of client campaigns
- Identification of new opportunities and improvements for clients
- Stay up-to-date with digital technology trends
- 3+ years Account Management experience
- Experience within an agency environment
- Excellent client-handling skills
- Pro-active with ability to prioritise and multi-task
- Excellent verbal and written skills
- Excellent organisational skills
- Ability to work to deadlines
- Comfortable talking and presenting to clients face-to-face
How to Apply
If interested please send your CV and covering letter to [email protected]
Who Are Inside Online?
We are a dynamic and forward thinking digital marketing agency based in Chester within walking distance of the train station. Operating within our unique delivery model of Data, Story and Audience, we supply effective online marketing solutions across a wide breadth of industries. This encompasses services within SEO, paid advertising, design and content marketing.
Innovation, passion and enthusiasm are key to our core success. As such, the business fosters an environment to encourage team bonding with access to a Ping Pong table and Xbox. Regular knowledge sharing sessions are conducted in front of the full whiteboard wall and supplied with free alcoholic drinks (to inspire creativity). There are also regular organised social events.